An information desk is available in the main lobby of the airport. The reception staff can inform travelers and accompanying persons on their flight, their experience at the airport or the formalities. Do not hesitate to call on them. |
Luanda International Airport has several financial services in different areas of the terminal: banks, ATMs and exchange offices allow users and travelers to withdraw, change and transfer their money at any time.
See also the customs handbookSee also the exchange rates observed at the airport |
Two lounges (VIP lounges) are available at Luanda International Airport. Access is restricted to business and first-class travelers from certain airlines and to VIP card holders. It is also possible to access it punctually by paying access fees.
Book your VIP services clicking hereNote: Kids Place , a leisure and activity room for children is located in the duty free zone to allow families to wait for the flight in the best conditions. |
All areas of the airport open to the public and passengers have a high-speed wireless connection. Wifi access is offered free of charge to users by the Tigra beer brand. Finally, Angola has several 4G operators marketing SIM cards without subscription and 3G USB keys for cheap and fast internet access on your PC, tablet or phone. These SIM cards are available and can be activated in several shops at the airport. The telephony operator UNITEL also has a point of sale:
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Luanda Quatro de Fevereiro International Airport is home to many shops located in the public lobby, in the travelers' area or in the airport's outbuildings. The diversity of the products sold as well as the prices practiced make it possible to make purchases on your departure or on your arrival. Local gastronomy, optics, press, music, souvenirs, jewelery, crafts, ready-to-wear and luxury brands, electronics, telephony and computers, alcohol and tobacco are all products offered to users.
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To send your letters, postcards and parcels, for your purchases of stamps and for the reception and the sending of money orders and Western Union transfers, the post office of the Luanda international airport is opened in the terminal every day from 8h to 20h. |
Luanda Airport is constantly concerned about the safety of passengers and aircraft. The airport police station is listening to all travelers. Security guards also ensure compliance with international standards. You can call on them to report any activity that you think is suspicious. In addition, we remind you that leaving an unattended baggage can lead to its destruction and to prosecution against you.
Border Police (Polícia de Guarda Fronteira): (+244) 222 321 855 |
Information on departures, arrivals, delays and other information can be obtained by calling the airport: (+244) 442352387 |
Wheelchairs and support staff are available free of charge for passengers with reduced mobility to and from Luanda Airport. It is essential, when booking your flight or in any case before take-off day, to indicate to the company that you will need assistance on the ground and / or in flight in order to provide the appropriate help and to take you in charge upon your arrival at the airport and facilitate your check-in formalities and access to the boarding area. |
Each airline flying to Angola impose a different baggage allowance. It is important that every traveler comply with those rules under threat of being required to pay excess baggage fees that can be prohibitive. It is therefore recommended to weigh your luggage before you get to the airport. However, it is possible to weigh them on the balances available at check-in counters in order to lighten them if necessary. |
Just like checked baggage, cabin baggage must meet a maximum size and weight. Airlines propose in the check-in area boxes to check if your cabin baggage meets the standards. Some passengers try at the time of boarding to carry more or different bags that those validated at check-in. They are exposed to leave their bags at the airport or to pay excess baggage fees in addition to delay the takeoff to the detriment of all travelers. |
Passengers who have not had the time to buy their plane ticket or have missed their flight have the opportunity to buy their trip to the airlines on site, including the day of departure if seats are available. Travel agencies also offer this type of service as well as the sale of holidays and tours in Angola and around the world.
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To ensure the comfort of its travelers and visitors, Luanda Airport offers a medical service for health emergencies (presence of defibrillators and trained personnel). |
In case of loss, theft or damage related to baggage carried by travelers, you must contact your airline as soon as you have knowledge of the incident, ideally at the exit of the baggage delivery hall. |
The airport has several cafes / bars / restaurants in its different halls. You can eat there or eat a variety of hot and cold drinks. Fast food (sandwiches) is also available 24/24 and 7/7.
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